retailSOS.ca is the parent company and does business as (dba) pharmacySOS.ca. All references in this policy refer to both company websites.
Personal information we collect and how we use it.
You are under no obligation when you visit retailSOS.ca or pharmacySOS.ca (our “Website”) to provide any personal information to retailSOS.ca/pharmacySOS.ca, however you may not be able to take advantage of some of our Website’s features without providing some personal information. We may receive and store certain types of information when you interact with our Website. For example, like many web sites, our Website uses “cookies,” and we obtain certain types of information when your Web browser accesses our Website. You have the opportunity to set your device to accept all cookies, to notify when a cookie is issued, or not to receive cookies at any time.
We may also collect personal information about you when we interact with you outside of our Website. For example, when you purchase products or services from us, or communicate with us, we will collect the personal information necessary to process your purchase or respond to you. If we collect personal information from or about you, we will only use such personal information for the following purposes:
- to improve your experience with our Website or our services to you generally;
- to communicate with you about our products, services and promotions or your transactions with us;
- to respond to any of your communications;
- to process and administer any transaction that you have entered into with us;
- to comply with legal and governmental requirements; and
- to offer you targeted products and services which we believe will be of interest to you.
If we intend to use your personal information for any purpose not specifically identified above, unless such purpose is self-evident at the time you have provided your personal information, we will inform you of the purpose and, to the extent possible, give you options about how the personal information that you provide us may be used.
We will keep your personal information as accurate, complete and up-to-date as necessary for the purposes for which it is to be used. To update or amend your personal information, please contact us as described below.
Disclosure of your personal information
Please note that retailSOS.ca/pharmacySOS.ca will fully cooperate with any court order or other legal process and will provide your personal information to the extent required in any legal proceeding. We also release account and other personal information when we believe such release is appropriate to protect us from fraud or other harm, to enforce our contractual rights against you or to otherwise protect our rights, property or safety of us, our Website users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
We use industry recognized physical, technical and organizational security safeguards to protect the personally identifiable information that you have provided to us from loss, misuse and unauthorized access and alteration. If you are required to transmit sensitive information (such as credit information) to us through our Website, we will provide you access to our secure server that allows encryption of your data as it is transmitted to us. We will protect personally identifiable information stored on our servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices.
Links to other sites
We may add external links to other related web sites. We will certainly try to link to web sites that maintain the same high regard for privacy on the Internet as we do; however, we are not responsible for the content that may be on such linked sites. Additionally, the existence of any external link does not suggest that retailSOS.ca/pharmacySOS.ca endorses the linked company, product or service.
Contacting us and accessing your personal information
If you wish to contact us about our privacy practices, wish to access or amend your personal information or want to find additional information about the policies and practices we utilize for services providers which are located outside of Canada, please contact us as follows: at email firstname.lastname@example.org or call 604.985.4425.